"I’ve seen what happens when projects charge ahead without enough clarity. Budgets get blown, timelines slip, and everyone points fingers. In my early years, I watched homeowners carry stress they shouldn’t have had to — and I carried it with them. What I learned is that most of those problems don’t come from the actual build, but from what wasn’t uncovered or defined beforehand.

That’s why my process starts with preconstruction, and why I’ll never skip it. Sometimes that means a short-term, time-and-materials agreement for exploratory demo work — typically no more than a couple of days — so we can uncover what’s really there. When possible, we even return things to their original condition afterward. The point isn’t to tear things apart; it’s to remove the guesswork, so you don’t get hit later with a “hidden” or “concealed” conditions clause.

This extra step takes time, but it’s worth it. Because when we start a project, I want both of us to know exactly what we’re stepping into. No surprises. No excuses. Just clarity, accountability, and a build we can both be proud of. That’s why I won’t build any other way."

— Brendan Robinson, Owner